Device Manager

Filter By Device Group

The Group section enables you to display devices that are members of specific device groups/device types.

1. Group - Click to display the device group filters.

2. Click the drop-down and select the check box for each device group/device type to display in the list.

3. Select the Show devices that are in all groups you select check box to display only devices that are members of all the device groups/device types you select.

Additional Device Filters

The Filter section enables you to filter the devices that appear in the list.

• The Plugin Filters section enables you to display devices based on whether a plugin is enabled and/or working.

• In the Enabled column, click the drop-downs.

  • Select Any to display all devices (plugin enabled or disabled).

  • Select Yes to display devices for which the plugin is enabled to poll for plugin specific metrics.

  • Select No to display devices for which the plugin is disabled.

• In the Working column, click the drop-downs.

  • Select Any to display all devices (plugin working or not working).

  • Select Yes to display the devices for which the plugin is successfully collecting metrics.

  • Select No to display the devices for which the plugin is enabled but not collecting plugin specific metrics.

• Click the New drop-down.

  • Select Any to display all devices.

  • Select Yes to display new devices whose objects have yet to be discovered.

  • Select No to display only devices whose objects have been discovered.

• Click the Priority drop-down.

  • Select Any to display devices with any discovery priority.

  • Select High to display the devices queued for object discovery with the high discovery priority.

  • Select Low to display the devices queued with the low discovery priority.

• Click the SNMP Version drop-down.

  • Select Any to display devices with all versions of SNMP.

  • Select an SNMP version (Version 1, Version 2, or Version 3) to display devices with a specific version of SNMP.

• Click the Discover Status drop-down.

  • Select Any to display devices with all object discovery statuses.

  • Select Queued to display devices that are queued for discovery.

  • Select Discovering to display devices that are in the process of discovery.

  • Select Discovering or Queued to display devices that are queued for discovery and/or in discovery.

  • Select Neither to display only devices that are not in discovery.

• Click the Peer drop-down.

  • Select Any to display all devices for all peers in the cluster.

  • Select the name of a peer to display the devices that a specific peer polls.

• Click the Work Hours drop-down.

  • Select Any to display all devices.

  • Select System Default to display the devices that use the work hours you define as the system default on the Work Hours page.

  • Select a work hour group from the work hours you define on the Work Hours page to display the devices that are members of a specific work hours group.

Search Devices

The Search section enables you to define search criteria to locate a specific device.

1. In the Search field, enter the alphanumeric search string on which to filter the device list.

   • You can use wild cards, (e.g., CallManager*b)

   • You can use OR statements, (e.g., "CallManagerPub OR localhost", "localhost OR /common", "localhost OR *com*")

2. Select each check box to add additional filter criteria to use in the device search. Available options: Device Name, Alternate Name, Device IP Address, Device Description, Group, Objects.

Define Device List Columns

The Columns section enables you to define which data columns appear in the device list. In addition to the data columns, the following controls appear in the list.

- Click to display a link to the Device Summary and links to the report templates that are applicable for the device.

- Click to access the Edit Device page.

- Click to manage the values for the metadata attributes you want to associate with the device. See the Manage Metadata Values section at the end of this topic.

Click Get Results to refresh the device list and display your changes.

Click Reset Columns to reset the device list columns back to the default setting.

Device Check Box Selection Options

The first column in the list contains a check box to enable you to select the devices to manage.

- The first three Action icon menu options enable you to manage which devices display a check mark in the list.

• Select Select All to display a check mark in the check box for all devices in the list.

• Select Select None to clear the check box for all devices in the list.

• Select Select Inverse to display a check mark in the check box for devices that currently do not display a check mark and to clear the check box for devices that currently display a check mark.

Add Device Options

- The Action icon provides a CSV Importer option and an Add New Device option to enable you to add devices.

• Select CSV Importer to access the Candidate CSV Importer where you can import multiple candidates via a .csv file.

• Select Add New Device to access the New Device page where you can add one device at a time.

Discovery Options

There are two concurrent discovery queues.

High Priority Queue - In the high priority discovery queue, the device that was most recently queued with the high priority is discovered first followed by the other devices in the high priority queue in the last in first out sequence.

Low Priority Queue - In the low priority discovery queue, the device that has been in the low priority queue the longest is discovered first in the first in first out sequence.

There are two discovery processes. You can track discovery progress on the Device Manager and on the Discovery Manager.

The Manual Discovery process runs every two minutes to discover objects on the devices you manually mark for discovery.

The Automatic Discovery process runs as you schedule it to occur from the Cluster Manager Peer Settings tab to discover objects on all devices in SevOne NMS even if you do not mark the device for discovery. Automatic discovery runs in the low priority discovery queue.

- Select the check box for each device to manage, click , select Discovery, and then select one of the following options.

• Select Discover to add the devices to the high discovery queue for the next discovery.

• Select Cancel Discovery to cancel the discovery when a device is in a discovery queue.

• Select Increase Discover Priority to add the devices to the high discovery queue or to increase the discovery priority from the low discovery queue to the high discovery queue.

• Select Decrease Discover Priority to decrease the discovery priority from the high discovery queue to the low discovery queue.

• Select Enable Manual Discovery to enable users to manually discover the objects on the devices.

• Select Disable Manual Discovery to prevent users from manually discovering the objects on the devices. This blocks discovery of devices that are in maintenance.

• Select Enable Automatic Discovery to enable the Automatic Discovery process to discover objects on the devices when the next automatic discovery occurs as you define on the Cluster Manager Peer Settings tab.

• Select Disable Automatic Discovery to prevent discovery of the devices when the Automatic Discovery process runs.

Action Icon Polling Options

Polling enables you to gather the statistics and data from the indicators on discovered objects.

- Select the check box for each device to manage, click , select Polling, and then select from the following options.

• Select Enable Poling to turn polling on for the devices. You define the poll frequency for each device on the Edit Device page.

• Select Disable Polling to turn polling off for the devices. All historical information is saved but no new metrics are collected from the objects on the device.

Action Icon Groups Options

- Select the check box for each device to manage, click , select Groups, and then select one of the following options.

• Select Add to Device Group to display a pop-up that enables you to select a device group/device type to which to pin the devices.

• Select Remove From Device Group to display a pop-up that enables you to select a device group/device type from which to remove the devices. The drop-down list on the pop-up displays the device groups/device types to which one or more devices are members. Select the Only show groups that are common to all of the selected devices. check box to display only the device groups/types to which all the devices are members.

• Select Change Work Hours Group to display a pop-up that enables you to select a work hours group for the devices.

Action Icon Tools Options

- Select the check box for each device to manage, click , select Tools, and then select one of the following options.

• Select Look Up FQDN to discover the Fully Qualified Domain Name (FQDN). This enables you to replace the device name with the FQDN. You can select one check box to perform this action.

• Select Delete Selected to delete the devices.

• Select Edit Metadata to manage the values for the metadata attributes. See the Manage Metadata Values section below.

• Select Ping to ping the devices. A pop-up to display minimum, maximum, and average ping times. The ping originates from the peer onto which you log on.

• Select Telnet to Telnet to the device's management IP address. You can select one check box to perform this action.

• Select SNMP Walk to access the SNMP Walk page. This is useful when a device responds to ping but does not respond to SNMP and when you want to certify the MIBs on a device. You can select one check box to perform this action.

Manage Metadata Values

The SNMP plugin discovers metadata attributes such as sysContact, sysDescription, sysLocation, sysName, and sysObject ID which are useful for device group rules and device type rules. The Metadata Schema page enables you to manage metadata attributes.

The Edit Metadata pop-up enables you to manage the value for each metadata attribute you want to associate with the device.

1. Click next to a device to display the Edit Metadata pop-up.

2. View the SevOne metadata attributes that the SNMP plugin discovers. You cannot edit the metadata attributes the SNMP plugin discovers.

3. Click to make the Values field editable.

4. In the Values field, enter the value for the attribute with the applicable attribute type specific format.

   • Date/Time: Must have a valid date and time format and can use natural language processing such as; 3 Thursdays ago at 5pm.

   • Integer: Type: Value must be numeric.

   • IP Address: Must use one of the following formats:

     • IPv4: 172.16.254.1

     • IPv6: 2001:db8:0:1234:0:567:8:1 or 10.1.1.100 or 10.1.1.100/16

   • Latitude and Longitude: Must have valid coordinates that are decimal values: -90.00 to 90.00 values for Latitude and -180.00 to 180.00 for Longitude

   • MAC Address: Must use the following format: 0A:00:27:00:00:00

   • Text (Validated): Supports up to 1024 UTF-16 characters including PCRE regex that uses preg-match (perform a regular expression match) to validate the regular expression you enter against the attribute definition from the Metadata Schema page.

   • Text: Supports up to 65K UTF-16 varchar characters.

   • URL: Complete the following fields:

     • Link Display Text: Enter the text to display in reports as the link caption.

     • URL: Enter the URL: Must have FQDN validation, supports username prefix, ports, protocol AND ?/& for HTTP GET variables, and optional additional PCRE regex for validation, and must be fewer than 255 characters.

5. Click Update to save the value.