Table of Contents (Start)
- Topics
- Introducing SevOne
- Login
- Startup Wizard
- Dashboard
- Global Search - Advanced Search
- Report Manager
- Report Attachment Wizard
- Report Properties
- Report Interactions
- Instant Graphs
- TopN Reports
- Alerts
- Alert Summary
- Alert Archives
- Instant Status
- Status Map Manager
- Edit Status Maps
- View Status Maps
- FlowFalcon Reports
- NBAR Reports
- Telephony Reports
- Telephony Browser
- Logged Traps
- Unknown Traps
- Trap Event Editor
- Trap Destinations
- Trap Destination Associations
- Policy Browser
- Create and Edit Policies
- Threshold Browser
- Create and Edit Thresholds
- Probe Manager
- Discovery Manager
- Device Manager
- New Device
- Edit Device
- Object Manager
- High Frequency Poller
- Device Summary
- Device Mover
- Device Groups
- Object Groups
- Object Summary
- Object Rules
- VMware Browser
- Calculation Plugin
- CallManager Plugin
- Database Manager
- Deferred Data Plugin
- DNS Plugin
- HTTP Plugin
- ICMP Plugin
- IP SLA Plugin
- JMX Plugin
- NAM
- NBAR Plugin
- Portshaker Plugin
- Process Plugin
- Proxy Ping Plugin
- SNMP Plugin
- Telephony Plugin
- VMware Plugin
- Web Status Plugin
- WMI Plugin
- xStats Plugin
- Indicator Type Maps
- Device Types
- Object Types
- Object Subtype Manager
- Quality of Service
- Calculation Editor
- xStats Source Manager
- User Role Manager
- User Manager
- Authentication Settings
- Preferences
- Cluster Manager
- Processes and Logs
- Metadata Schema
- Baseline Manager
- Flow Rules
- Flow Interface Manager
- FlowFalcon View Editor
- MPLS Flow Mapping
- Flow Template Status
- Network Segment Manager
- Map Flow Objects
- Flow Protocols and Services
- FlowFalcon Views
- xStats Log Viewer
- SNMP Walk
- SNMP OID Browser
- MIB Manager
- Work Hours
- Administrative Messages
- Enable CallManager
- Enable Flow Technologies
- Enable JMX
- Enable NBAR
- Enable SNMP
- Enable Web Status
- Enable WMI
- IP SLA
- SNMP
- Telephony
- Perl Regular Expressions
- Trap Revisions
- Integrate SevOne NMS With Other Applications
- Email Tips and Tricks
- SevOne NMS Web APC Statistics
- SevOne NMS PHP Statistics
- SevOne NMS Usage Statistics
- Glossary
- Quick Starts and User Guides
- SevOne NMS 5.4 Best Practices Guide - Cluster, Peer, and HSA
- SevOne NMS 5.4 Device Certification Guide
- SevOne NMS 5.4 Quick Start Guide - CallManager
- SevOne NMS 5.4 Quick Start Guide - Flow
- SevOne NMS 5.4 Quick Start Guide - IP SLA
- SevOne NMS 5.4 Quick Start Guide - JMX
- SevOne NMS 5.4 Quick Start Guide - LDAP
- SevOne NMS 5.4 Quick Start Guide - SNMP
- SevOne NMS 5.4 Quick Start Guide - Telephony
- SevOne NMS 5.4 Quick Start Guide - VMware
- SevOne NMS 5.4 Quick Start Guide - Web Status
- SevOne NMS 5.4 Quick Start Guide - WMI
- SevOne NMS 5.4 Quick Start Guide - xStats
- SevOne NMS 5.4 Implementation Guide
- SevOne NMS 5.4 Installation Guide
- SevOne Installation Guide - Virtual Appliance
- SevOne NMS 5.4 Quick Start Guide - Self-monitoring
- SevOne NMS 5.4 Quick Start Guide - Metadata
- SevOne NMS 5.4 Quick Start Guide - Hierarchical Types
Telephony Browser
This documentation applies to NMS version 5.4. An online version of the software can be found here.
The Telephony Browser enables you to manage the telephony elements for devices for which you enable the Telephony Plugin. For details about telephony data collection for reports, see the Telephony chapter. SevOne NMS uses the International Telecommunication Union G.107: E-model computational model to calculate telephony statistics. See the following website for details https://www.itu.int/rec/T-REC-G.107/en.
To access the Telephony Browser from the navigation bar, click the Applications menu and select Telephony Browser.
Listeners
The Listeners section displays the devices for which you enable the Telephony Plugin.
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Device - Displays the name of the device.
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PBX Name - Displays the name of the PBX device.
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Type - Displays the listener device type.
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Port - Displays the port number on SevOne NMS where the listener is to send telephony data.
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Listeners with the RTCP (Avaya) or SIP Telephony plugin type send data to SevOne NMS.
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Listeners with the Cisco CallManager Telephony plugin type do not send data. The Telephony plugin polls Cisco listeners to pull CallManager data so no port number appears in the Port column.
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Threads - Displays the number of threads the Telephony plugin receives from the listener. Thread count does not appear for Cisco CallManager listeners because Cisco CallManager does not send telephony data.
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Peer - Displays the name of the peer that polls the device for telephony data.
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- Click to access the Edit Device page where you manage the Telephony plugin configuration. -
- Click to display a link to the Device Summary and links to report templates that are applicable for the device.
Registered Extensions
The Registered Extensions section displays the telephones, PBXs, etc., that made phone calls from the telephony devices. This is a list of telephony elements for licensing purposes.
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Extension - Displays the extension name.
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Last Seen - Displays the most recent time the Telephony plugin registered a call from the extension.
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Peer – Displays the peer that polls the extension.
Filters enable you to limit what appears on the page. Filters do not stop SevOne NMS from polling telephony data. Turn the Telephony plugin off for the device to remove extensions. Click Add Filter to display a pop-up. Filters are optional and cumulative.
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In the Extension field, enter the extension names to display.
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Click the Time Span drop-down and select a time span for the data to appear.
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Click the Time Zone drop-down and select a time zone for the data to appear.
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Click the Peer drop-down and select a peer to display telephony data collected by a specific peer.
The Delete Extensions button enables you to remove extensions from the list. The extension will reappear in the list when someone makes a call from the extension. To permanently remove an extension from the list you must disable the Telephony plugin for the device.