Edit Device

Device Name and IP Address

The top section enables you to define the device name and IP address information.

1. In the Name field, enter the device name. This can be either a Fully Qualified Domain Name (FQDN) or any unique name. If the name is a valid FQDN that can be resolved via DNS, the Cluster Manager Cluster Settings tab provides a Resolve Device Names check box that enables you to have SevOne NMS update the IP address to the correct IP address upon discovery.

2. In the Alternate Name field, enter an alternate device name. Users can search for a device by its alternate name.

3. In the Description field, enter a device description to provide additional information.

4. In the IP Address field, enter the device IP address. If you enter a DNS resolvable FQDN in the Name field, settings on the Cluster Manager Cluster Settings tab enable SevOne NMS to update the IP address you enter here to the device's actual IP address at the next discovery.

5. Select the Allow Deletion check box to enable users to delete the device. This check box appears for the admin user only. If you clear this check box, users cannot delete the device.

Object Manager

The Object Manager button provides access to the Object Manager. The Object Manager enables you to fine tune the objects discovery finds on the device and to enable or disable the objects plugins poll on the device.

Click Object Manager to display the Object Manager.

Rediscover

The Rediscover button enables you to queue the device for high priority discovery. The high priority discovery sequence is to discover the most recently queued high priority devices first followed by other high priority queue devices in a last in first out sequence. The low priority discovery sequence discovers the device that has been in the queue the longest in a first in first out sequence.

Click Rediscover to queue the device for high priority discovery. This is useful when you upgrade a device with new hardware and you want the change to be visible immediately. Devices also queue for high priority discovery when you click Save.

Device Notes

The Device Notes button provides access to the Device Notes tab on the Discovery Manager. Device notes are the messages discovery and polling generate for the device. These notes help you troubleshoot plugin configuration issues. You can also enter notes.

Click Device Notes to display the device notes.

High Frequency Poller

The High Frequency Poller button provides access to the High Frequency Poller. The High Frequency Poller enables you to poll objects on a device faster than once per minute. This helps you detect momentary spikes in network traffic that last less than a few seconds.

Click High Frequency Poller to display the High Frequency Poller.

Edit Metadata

The Edit Metadata button provides access to the Edit Metadata pop-up that enables you to edit the values for the metadata attributes you want to associate with the device. The SNMP plugin discovers metadata attributes such as sysContact, sysDescription, sysLocation, sysName, and sysObject ID which are useful for device group rules and device type rules. The Metadata Schema page enables you to manage metadata attributes.

1. Click Edit Metadata to display the Edit Metadata pop-up.

2. View the SevOne metadata attributes that the SNMP plugin discovers. You cannot edit metadata attributes the SNMP plugin discovers.

3. Click to make the Values field editable.

4. In the Values field, enter the value for the attribute with the applicable attribute type specific format.

   • Date/Time: Must have a valid date and time format and can use natural language processing such as; 3 Thursdays ago at 5pm.

   • Integer: Type: Value must be numeric.

   • IP Address: Must use one of the following formats:

     • IPv4: 172.16.254.1

     • IPv6: 2001:db8:0:1234:0:567:8:1 or 10.1.1.100 or 10.1.1.100/16

   • Latitude and Longitude: Must have valid coordinates that are decimal values: -90.00 to 90.00 values for Latitude and -180.00 to 180.00 for Longitude

   • MAC Address: Must use the following format: 0A:00:27:00:00:00

   • Text (Validated): Supports up to 1024 UTF-16 characters including PCRE regex that uses preg-match (perform a regular expression match) to validate the regular expression you enter against the attribute definition from the Metadata Schema page.

   • Text: Supports up to 65K UTF-16 varchar characters.

   • URL: Complete the following fields:

     • Link Display Text: Enter the text to display in reports as the link caption.

     • URL: Enter the URL. Must have FQDN validation, supports username prefix, ports, protocol AND ?/& for HTTP GET variables, and optional additional PCRE regex for validation, and must be fewer than 255 characters.

5. Click Update to save the value.

Device Summary

The Device Summary button displays a link to the Device Summary and links to the report templates that are applicable for the device. The Device Summary displays the status of the selected device.

Click Device Summary and select Device Summary to display the Device Summary or select a report template to display the report for the device.

Device Groups

The Device Groups section enables you to pin the device to the device groups you define on the Device Groups page and the device types you define on the Device Types page. Device groups enable you to restrict user access to devices and device types enable you to group devices for SNMP polling purposes. Device groups/device types enable you to filter the lists of devices for report and alert purposes. Auto-grouping rules enable you to automatically add devices to device groups/device types that meet the membership rule criteria upon next discovery.

You can use the following fields to create device group rules and device type rules. The SNMP plugin populates these fields upon device discovery when the SNMP plugin is enabled for the device.

• sysName - The text you get when you SNMP walk the sysName OID.

• sysDescription - The text you get when you SNMP walk the sysDescr OID.

• sysLocation - The text you get when you SNMP walk the sysLocation OID.

• sysObjectID - The text you get when you SNMP walk the sysObjectID OID.

• sysContact - The text you get when you SNMP walk the sysContact OID.

To manually pin devices to device groups/device types, click the Device Group drop-down and select the check box for each device group/device type to which to pin the device.

Polling

The Polling section enables you to select the peer to poll the device and to define the poll frequency.

1. The Polled By field displays the peer you define to poll the device. When you have a multi-peer cluster, click the Use the Device Mover link to display the Device Mover where you can move the device to have a different peer poll the device.

2. In the Poll Frequency field, enter how often to poll the device. You can set poll frequency down to 1 minute. To poll more frequently than every 1 minute, see the High Frequency Polling section above.

3. Click the Polling drop-down and select to either Enable or Disable polling.

4. Click the Polling Concurrency drop-down.

   • Select Enabled to enable multiple threads to simultaneously poll the device when the device takes longer to poll than the poll frequency you set. For most devices you want this set to Enabled to get regular poll intervals at the frequency you set.

   • Select Disabled to allot only one thread to poll the device.

5. Click the Time Zone drop-down and select the time zone in which the device is located. This enables you to accurately display and calculate work hours, reports, and alerts schedules.

6. Click the Automatic Discovery drop-down and select On to discover the device each time the automatic discovery process runs. You schedule automatic discovery on the Cluster Manager Peer Settings tab. Select Off to not discover the device when the automatic discovery process runs.

7. Click the Manual Discovery drop-down and select On to enable manual discovery. Manual discovery occurs when you click Save on the Edit Device page and from all other manual discovery workflows. Select Off to not discover the device when you click Save on the Edit Device page and to block manual discovery of the devices. Select Off when a device is in maintenance.

8. Click the Discovery Level drop-down and select the level of notes to store for the device. Select Auto to set the discovery level to the value you set on the Cluster Manager Cluster Settings tab.

9. Click the Work Hours drop-down and select a work hours group. You define work hour groups on the Work Hours page.

Plugins

The lower section displays SNMP in the tab header. This section provides the controls you use to enable the plugins to monitor the technologies on the device. Plugins are mechanisms that poll (collect, ask for, etc.) data from technologies. Plugins define a way to get data, usually via some protocol such as SNMP, ICMP, WMI, etc. Many plugins are automatically enabled when you add a device to SevOne NMS so you can poll applicable objects with minimal configuration. The exceptions are; CallManager, JMX, NAM, Telephony, VMware, and WMI which require device specific input.

Objects are discrete components of a device or a software component that have one or more performance indicators on which plugins can monitor, trend, and alert. An element is any performance object. Indicators are grouped by indicator types which in turn are grouped by object types.

• Object Types - Define logical things to ask for information about.

• Indicator Types - Define kinds of metrics that object types can have.

This section provides the controls you use to enable the plugins to monitor the technologies on the device. See the plugin specific chapters for details.

• Calculation - To monitor the calculation objects you define on the Calculation Editor, enable the Calculation plugin for the device. Calculation objects are composed of variables that represent the calculations of data polled from multiple indicators.

• CallManager - To poll Cisco Unified Communications Manager data, enable the device to send CallManager data to SevOne NMS, enable the CallManager plugin for the device, and enable the CallManager object types to monitor on the Object Types page.

• Databases - To poll MySQL database statistics and/or to poll Oracle database statistics, enable the Databases plugin for the device.

• Deferred Data - To use API scripts to import third party data from the device, enable the Deferred Data plugin for the device.

• DNS - To poll the availability and response times of DNS requests for certain domain names, enable the DNS plugin for the device.

• HTTP - To poll Web site data, enable the HTTP plugin for the device and if your cluster includes HTTP proxy servers, define the default HTTP proxy server for each peer on the Cluster Manager Peer Settings tab.

• ICMP - To poll basic response time data, enable the ICMP plugin for the device and define cluster wide ICMP settings on the Cluster Manager Cluster Settings tab.

• IP SLA - To poll Cisco IP SLA data, enable the IP SLA plugin for the device, configure device specific IP SLAs on the Probe Manager, and configure cluster wide IP SLA settings on the Cluster Manager Cluster Settings tab.

• JMX - To poll JMX data, enable the device to send JMX data to SevOne NMS, enable the JMX plugin for the device, and enable the JMX object types to monitor on the Object Types page.

• NAM - To poll Cisco NAM data, enable NAM for the device. NAM data appears in FlowFalcon Reports when you select to include Advanced FlowFalcon Views on the Cluster Manager Cluster Settings tab.

• NBAR - To poll NBAR data, enable the device to send NBAR data to SevOne NMS, enable the SNMP plugin for the device, and enable the NBAR plugin for the device.

• Portshaker - To poll TCP port response time, enable the Portshaker plugin for the device.

• Process - To poll performance data for specific processes, enable the SNMP plugin for the device, enable the Process plugin for the device, and enable the processes to monitor on the Object Types page,

• Proxy Ping - To poll the latency of a link, enable the Proxy Ping plugin for the device.

• SNMP - To poll basic performance metrics and QoS data, enable the device to send SNMP data to SevOne NMS, enable the SNMP plugin for the device, configure cluster wide SNMP settings on the Cluster Manager Cluster Settings tab, and disable the SNMP object types to not monitor on the Object Types page.

• Telephony - To poll Real Time Control Protocol (RTCP), Session Initiation Protocol (SIP), and Call Detail Records (CDR) data, enable the Telephony plugin for the device. You need to enable Avaya devices to send Telephony data to SevOne NMS.

• VMware - To poll vCenters, ESX/ESXi data through your vSphere, enable the VMware plugin for the device.

• Web Status - To poll Web server data, enable devices to send Web Status data to SevOne NMS and enable the Web Status plugin for the device.

• WMI - To poll WMI data, enable the device to send WMI data to SevOne NMS, enable the WMI plugin for the device, and enable the WMI object types to monitor on the Object Types page.

• xStats - xStats is unique. Define your xStats sources on the xStats Source Manager. Data the source collects automatically creates devices in SevOne NMS and also creates applicable xStats object types.

After you enable plugins, click one of the following buttons to save your edits. When you click Save or Save as New, the discovery process starts for the device.

• Click Save to save the device settings.

• Click Save as New to add the changes as a new device.

• Click Delete Device to delete the device. When you delete a device, you delete all historical data for the device.

• Click Restore Previous Settings to reset the device to the last saved settings.